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Contact us

We'd love to hear from you.
For answers to most questions, please refer to our frequently asked questions (FAQ).
If you prefer to contact us directly, please email us at support@teamate.ca, we will get back to you within 2 business days. 
 

frequently asked questions (FAQ).

How long does my order get processed?

Most of orders are processed within 48 hours and send directly from our warehouse to currier facility, additional time may apply for large orders.

 

When should I expect to receive my orders?

All Canada deliveries are made by Canada Post and are delivered between 9:00am and 5:00pm Monday to Friday, excluding any Canadian general holidays. Saturday deliveries are made between 9:00am and 12:00pm. Deliveries can sometimes be made outside of these hours.

If you are not at home between 9:00am and 5:00pm Monday to Friday, we recommend arranging delivery to your work address.

 

How much does delivery cost for Whole Sale customers?

For Whole Sale Customers, shipping cost depends on the overall weight of the order; please contact our customer service at support@teamate.ca for details.

We deliver to the Canada, US and to international countries.