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Shipping & Delivery

new FREE neighborhood delivery

Within 5km from our store, we will delivery to you for FREE, minimum order of $25 only! YES! We got your back! 

FREE in-store pick up, you will not be charged for shipping when you choose pick up at tea mate cafe, please select your preferred pick up location, when ordering online in order to wave shipping charges, after order completed, you will receive an email to advise when the order will be ready to pick up, usually within 3 business days. Due to COVID-19, this service is temporarily unavailable until further notice!

FREE Expedited Shipping for major Canada cities for orders over $85, additional shipping charges will apply for delivering to Newfoundland, Northwest Territories, Nunavut, Yukon and other remote areas.

A flat rate price of $9 to orders less than $85 for most of Canada cities. 

Please Note: Usually orders will be processed and dispatched within 2-4 business days and to Canada Post, please allow 2-7 business days for delivery, however, we do not process or delivery orders for Canadian statutory holidays or Quebec provincial holidays.

To track a parcel, please use the tracking number provided and visit Canada Post website for details.